Negative workplace behaviours such as violence, harassment and bullying can also lead to damage to both the individuals and to an entire organization. This course outlines how how to recognize these behaviours and respond appropriately. After completion, participants will be able to:
- Describe four forms of workplace violence and how domestic violence can affect the workplace
- Describe the four types of workplace harassment and how each of them occur
- Describe the laws that protect you from workplace violence and harassment
- List the risk factors for violence and harassment and indicators that someone may be violent
- Explain the roles and responsibilities you and your carrier have in handling workplace violence and harassment
- List the steps in handling negative behavior when you are a witness, a victim or the accused